Terms of service

This website if operated by Revive & Replenish.  Throughout the site, the terms "we", "us", "our" refer to Revive & Replenish.  By visiting our website and purchasing products from us, you agree to the following terms and conditions.

These terms apply to all users of the site, including customers, vendors, and browsers.

Online Store Terms

By using this website, you represent that you are at least 18 years of age.

You agree not to use our products for any illegal or unauthorized purpose.

You may not transmit any viruses, malware, or destructive code through the website.

Violation of these terms may result in immediate termination of service and possible legal repercussions.

Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate.  However, we do not guarantee that all information on the website will always be completely error-free.

We reserve the right to:

• Correct pricing errors
• Cancel orders due to incorrect pricing or product information
• Limit quantities of any product

Orders & Payment

By placing an order, you agree that:

• All billing information provided is accurate and complete
• Payment authorization may be verified prior to shipment
• We reserve the right to refuse or cancel any order

If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.

Shipping & Delivery

Delivery times provided on our website are estimates only and are not guaranteed.

Large items may ship via freight carriers and may require scheduled delivery.

Customers are responsible for providing accurate shipping information and being available to receive delivery.

Returns

All returns are subject to our Return & Refund Policy, including:

• 30-day return window
• 25% restocking fee
• No returns after assembly or use
• Customer responsible for freight return costs

Warranty Disclaimer

Products sold on our website may include manufacturer warranties.

Except where required by law, Revive & Replenish does not provide additional warranties beyond those provided by the manufacturer.

Limitation of Liability

To the fullest extent permitted by law, Revive & Replenish shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law

These terms shall be governed by the laws of the State of Florida, United States.

Privacy Policy

Information We Collect

When you visit our website, we may collect the following information:

• Name
• Billing and shipping address
• Email address
• Phone number 
• Payment information
• IP address
• Browser and device information

This information is used to:

• Process orders
• Provide customer support
• Improve website functionality
• Prevent fraud

Payment Security

Payments on our website are processed through secure third-party payment providers.  We do not store full credit card information on our servers.

Cookies

Our website may use cookies to:

• Remember customer preferences
• Analyze website traffice
• Improve user experience

Customers may disable cookies through their browser settings.

Information Sharing

We do not sell or rent personal information.  However, we may share information with:

• Payment processors
• Shipping Carriers
• Fraud prevention services

Data Security

We implement reasonable security measures to protect customer information.  However, no online transmission is completely secure.

Your Rights

Customers may request access to, correction of, or deletion of their personal information by contacting us.

White Glove Delivery Policy (For High-Ticket Equipment)

Many of our premium products ship via freight carriers or white glove delivery services.

Standard Freight Delivery

Standard delivery includes:

• Delivery to your address
• Curbside or driveway drop-off
• Customer responsible for moving the items indoors

Large items may arrive on pallets.

White Glove Delivery (If Available)

White glove delivery may include:

• Delivery appointment scheduling
• In-home placement
• Basic setup
• Removal of packaging

Availability varies by location and product.

Customer Responsibliliies

Customers must:

• Ensure the delivery path is clear and accessible
• Confirm doorways and hallways are large enough for the product
• Be present for scheduled delivery

If delivery cannot be completed due to space restrictions or customer absence, additional delivery fees may apply.

Delivery Inspection

Customers must inspect the shipment upon delivery and report damage within 48 hours.